IT Support

Apex IT support dedicates maximum resources to each and every incident or service request logged by our clients. Most IT issues logged by our clients are resolved over the phone within minutes. We keep detailed records so we can instantly pull up information about your system and get right down to solving the problem. Apex IT support services are designed to improve the use of technology in your business and reduce IT risk. Apex IT also provide both on-site and remote IT training for your staff. At Apex IT we are confident we can save you money on your current IT spend.

Applications Support

Apex IT will install, configure, troubleshoot and maintain all business applications for our clients. Our engineers can also facilitate on-line or class based training sessions to enable our business users take full advantage of applications to simplify business processes. We also liase with vendors and suppliers for application licensing.

Hardware Support

Apex IT provides support for hardware such as computers, Laptops, tablets, printers, cameras, networking devices, point of sale hardware, network switches and routers. We are able to deal with the hardware manufacturer for warranty repairs.

End User Support

Apex IT is the ServiceDesk for your users. All incidents and Service Requests will be logged and resolved or escalated quickly. We handle user account management, hardware provisioning, application troubleshooting and user training.

Network Support

Installation, configuration and maintenance of your network. Day to day management of your network infrastructure including your server hardware, Operating Systems, network switches and routers.

We support all Windows, Linux and macOS versions.

End User Support

Apex IT will install, configure, troubleshoot and support all Operating systems including all versions of Microsoft Windows, all versions of Apple macOS and all distros of Linux.

We can install all operating systems on individual devices or we can manage a company wide operating system rollout for your business.

We support both desktop and server operating systems. We can also work with software vendors for warranty support and licensing..

Staff Augmentation

Apex IT provides IT staff augmentation services to businesses by supplying top notch staff to support your business processes.

Our IT staff augmentation services allow you to meet fluctuating demand while avoiding the financial strain of on-boarding and over-staffing your IT department.

Our IT staff augmentation services provide support for implementing and maintaining critical technologies such as cloud computing, data platforms, and digital transformations that can overwhelm IT departments and staff.